When it’s time to move out of a rented property, many tenants ask the same question: who is responsible for end of tenancy cleaning — the tenant or the landlord?
Understanding this responsibility is key to protecting your deposit and avoiding disputes. Here’s what UK tenants and landlords need to know.
Do Tenants Have to Clean Before Moving Out?
Yes, in most cases, tenants are expected to return the property in the same condition it was in when they moved in — allowing for fair wear and tear. This typically means the property should be cleaned thoroughly, including kitchens, bathrooms, windows, and flooring.
According to Citizens Advice, tenants should leave the property clean and free from damage to ensure the return of their full deposit.
End of Tenancy Cleaning: Tenant or Landlord?
When it comes to end of tenancy cleaning, tenant or landlord — who’s responsible? In most cases, it’s the tenant. While landlords are responsible for repairs, structure, and safety of the property, cleaning is generally considered part of the tenant’s duties at the end of the tenancy.
Tenants are not required by law to hire professional cleaners, but they must return the property in a condition that meets the expectations set out in the tenancy agreement. If not, landlords can deduct cleaning costs from the deposit — as long as it’s fair and justified.
For more details, see the UK government’s guide on private renting responsibilities.
What About Fair Wear and Tear?
“Fair wear and tear” refers to the natural deterioration that happens to a property and its contents through everyday use. It is not considered damage and cannot be deducted from your deposit.
Here are some examples:
- Slight fading or scuffing on carpets in high-traffic areas
- Small nail holes or faded paint
- Furniture marks or pressure lines on carpets
The lifespan of items matters here too. According to guidance from Propertymark, carpets may last:
- Low quality: 2–4 years
- Medium quality: 5–8 years
- High quality: 8–15 years
If damage exceeds what’s reasonable for that lifespan, deductions may be fair. If not, it counts as wear and tear and cannot be charged to the tenant.
End of Tenancy Cleaning Laws in the UK
Under the Tenant Fees Act 2019, landlords and letting agents cannot require tenants to use a specific cleaning service. They also cannot charge you for professional cleaning unless the tenancy agreement was breached and the property was left unreasonably dirty.
They can, however, expect the property to be cleaned to a professional standard. If it’s not, the cost of putting it right can still be deducted from your deposit — just not as an upfront charge. You can read more in the official government guidance on the Tenant Fees Act.
Move Out Cleaning Responsibilities in the UK: Best Practices
To make sure your move goes smoothly, here’s what we recommend:
- Review your tenancy agreement
- Compare the current state of the property to your inventory report
- Take clear, date-stamped photos of every room
- Clean thoroughly or book a professional clean
- Don’t forget hidden spots — oven, extractor fans, under furniture
Need Help with End of Tenancy Cleaning?
At Natly Services, we help tenants across Northamptonshire leave their properties spotless and stress-free. We cover Kettering, Corby, Wellingborough, Market Harborough, and nearby areas.
We offer:
- End of tenancy cleaning
- Deep cleaning
- Painting services if you want to refresh your walls before handing back the keys
📩 contact@natlyservices.uk
📞 07547618624
🌐 https://natlyservices.uk
Let us help you get your deposit back — without the stress.
